- Reservations:
No reservation will be accepted from any person under 18 years old. When you make a booking, as the lead name, you guarantee you have the authority to accept and do accept on behalf of your party the terms of these conditions.
Upon receipt of your completed reservation form, we will send an email acknowledging receipt of your request for a reservation.
When we receive an enquiry via the “Availability” form we then usually provide potential guests with a NON OBLIGATION temporary reserve on the villa which they have made an enquiry about. This temporary reserve is to aid potential guests to look into flights & car hire with the knowledge they have specific dates to work with.
Once we receive the “Reservation” form we will hold the booking for a period of 3 working days from the date/time of the invoice that we forward to you to enable you to send us your deposit via bank “SWIFT” funds transfer. You are required to inform us when the deposit has been paid. We do not take credit card bookings at the moment.
Once your deposit / full payment has been paid and confirmed by our bank we will send you a confirmation of your villa booking, detailing all the information concerning the accommodation. A receipt/confirmation number will be sent to you when we received the deposit and balance payments.
- Payment:
Your reservation is dependant upon receipt of a payment, or confirmation of a funds transfer, within three (3) working days of the e-mail quotation. The minimum DEPOSIT is 30% of the total cost of your villa booking, with the BALANCE of the villa booking payable no later than TEN (10) WEEKS before your arrival date. If your arrival date is within TEN (10) weeks of the invoice date, we will require the total cost to be paid in one payment within three (3) working days of confirming your booking.
Please note you will not receive any statement or reminder, it is your responsibility to pay the remaining balance within the correct time period.
Once the final payment has been made you will be sent an email receipt / confirmation number for this amount and instructions on where to collect your villa key.
We cannot hold bookings for extended periods without payment.
- Cancellations & Non Payments by Guests:
The person who is the lead name on the reservation form may cancel the booking at any time in writing - however no refund will be made for any monies paid.
If the balance is not received on the due date - which is your responsibility, Theanan Seaview Villas reserves the right to cancel your booking and make the dates available to others. In which case any monies already received will not be refunded.
Make sure you have travel insurance which also covers cancellations.
- Rental Period / Arrival and Departure times:
ACCESS to the property will not be before 3pm on the arrival
date of the rental period. On the day of departure guest must VACATE the property by 10am Also refer to this section in
Essential Information
- Your Accommodation:
The accommodation is reserved ONLY for the people named on
the confirmation invoice during their reserved holiday
period and no other persons are permitted to stay at the
accommodation unless you have received agreement from us
in writing. Under no circumstances may the number of
persons exceed the maximum number of person as quoted.
- Breakages and Cleanliness:
The accommodation is made available for letting on the
clear understanding that it is to be left in a clean and
tidy condition at the time of vacating by the visitors.
Should you or any member of your party be responsible for any breakages, loss or damage of any items of the property it is necessary these incidences must be reported to us the owners and as we understand accidents can happen it is up to our discretion if compensation is to be made and how much is to be paid before you vacate the property. In the case of malicious intent or recklessness causing damage to property , compensation is to be paid without question at the amount nominated by us the owners.
We provide cleaners at the end of each stay to ready the villas for the next guests, – however should you or any member of your party be responsible for additional cleaning from the norm (e.g. if extra cleaning services are required than what is normally use to bring the villa to the original state of cleanliness from when you arrived) it is up to our discretion if compensation is to be made and how much is to be paid before you vacate the property.
In particular reference to Satellite receivers in the villas; Satellite reception is only free to air there is no subscription or pay TV services. Guests are not permitted to tamper with the satellite receiver and if a service call has to be made to adjusts or repair the unit because it has been tampered with you must incur the cost. Also refer to this section in Essential Information
- Behaviour:
At all times during your holiday you are expected to have
consideration for your neighbours and any third parties
accessing the property and not to cause damage to others
or risks damage to our property and belonging of others.
If in our opinion you are or appear to be acting in such a
way to cause danger, distress or damage to your neighbours
or the property we reserve the right to terminate
immediately your entire partys holiday arrangements with
us in which case we have no further
responsibility/liability to you or your party and there
will be no refunds, no payment of compensation and no
reimbursement of any cost or expenses that may incur as a
result. Furthermore, you will be liable to reimburse us
for any expenses incurred as a result of this behaviour
before leaving Cyprus.
We as the owners maintain the right to inspect the
properties indoors and outdoors at our own discretion.
- Cancellation by Theanan Seaview Villas:
We the owner reserves the right to refuse or cancel any reservation without being under obligation to assign any reason and will accept no liability in respect of the refusal or cancellation, but shall refund all monies paid by the client in respect of such reservation.
We reserve the right to cancel any reservation if faced
with any unusual and unforeseeable circumstances beyond
our control, the consequences of which we could not avoid.
These include but are not limited to oversight or errors
by third parties, war, riot, civil strife, terrorist
activity, industrial dispute, airport closures, natural or
nuclear disaster, fire, flood, adverse weather conditions
or the threat of any of these. If we make such
cancellations,
we will refund all monies paid with respect only to your
reservation,
we will not compensate for costs of flights or car hire
and any other related expenses that have resulted from
other booking of product or services related to your
holiday.
- Construction Works:
We cannot be held responsible for any building works and
noise carried out by third parties near to the villas.
- Air Conditioning / Heating
The use of air-conditioning is not charged for on the condition that a/c units are not left running when guests are not occupying the villa. Please be mindful of the environment - it only takes just a few minutes to cool/heat a room when required.
- Personal Insurance Cover / Liability:
Guests are advised to obtain holiday insurance with
suitable cover. The use of the accommodation is at the
visitors risk and no liability will be accepted by the
owner for any loss or damage of belongings, or personal
injury or death however incurred. Also refer to section “Safety“ in
Essential Information
- Data Protection:
Your information is safe with us as we do not pass any of
your details to any third parties.
- Accuracy of information on the site:
While every possible care is taken in preparing the
information provided on this site or on any printed matter
supplied to the guest the guest must be aware that human
error can occur and the Owner will not accept any
liability for any loss incurred. Should any errors be
discovered all those affected will be notified as soon as
possible and please accept our apologies.